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Customer Reviews.

sales

5

They did all I asked!!

09 August 2017

service

5

Tim, Mike and lady on reception made me feel so welcome the whole atmosphere in the showroom was very welcoming well done Mini Brighton

08 August 2017

service

5

As above

08 August 2017

service

2

Car not returned to a satisfactory standard . However all problems were addressed as soon as I highlighted them.

08 August 2017

sales

5

All the staff were exemplary.

08 August 2017

service

5

Really lovely genuine people who actually wanted to help. Even worked out if it was worth buying tlcxl as I do very little mileage

07 August 2017

service

5

as usual nice and easy and a very smooth collection and return all work carried out correctly

07 August 2017

service

2

Your service department have made 3 attempts to solve a false 'boot lid open' alarm and so far have failed. I am not convinced of the efficacy of the boot lid latch.

07 August 2017

service

5

Mainly customer service. which was very good.

03 August 2017

service

5

Always prompt and helpful. Gives you an excellent feel good factor.

02 August 2017

service

4

Didn't find annoying little internal rattle on offside rear.

02 August 2017

service

5

Very helpful staff

01 August 2017

service

5

Did what they said, on time and with courtesy.

31 July 2017

service

5

Friendly staff, good information, courtesy car, fuss free

31 July 2017

service

4

Bill for bodywork repair was higher than quote - but to be fair I didn't quibble so didn't give any opportunity for a reduction.

30 July 2017

service

5

Efficient, stress free and friendly staff.

30 July 2017

service

1

As above

26 July 2017

service

5

Nothing is too much trouble and Tim at Chandlers Brighton is a wonderful advocate for your company.

25 July 2017

service

5

Service completed on time and as agree.

25 July 2017

service

5

Always friendly and helpful - would have been top marks, but a bit of a hiccup with the courtesy car I was offered - had to wait ages for it, but this was just a blip! They were trying hard to sort. Always good service at Chandlers.

23 July 2017

service

5

I

22 July 2017

service

5

I feel confident that the service carried out was done to a high standard and the service advisor was great

21 July 2017

service

4

extra care given to my car

20 July 2017

service

5

Work was completed quickly and satisfactorily

20 July 2017

service

1

Because I've been lied to. And my car took 6 hours to fit an air vent. I've had NO communication from mini at all. I've always had to ring them to chase things up.

20 July 2017

service

5

Kept informed

20 July 2017

service

5

Excellent service

20 July 2017

service

5

The Excellent work carried out

19 July 2017

service

4

Advice and on time

19 July 2017

service

5

Minimal waiting .Told would be 1.5 hours to complete my mot and was done on time .

19 July 2017

service

5

The car was immaculate when we collected it following the service. We were kept fully informed during the day as to the status of the work being done.

19 July 2017

service

5

Never had a problem

19 July 2017

service

5

Prompt service, hire car provided through Mini Breakdown service to enable me to keep work appointments

19 July 2017

service

4

All good. Apart from got to go back in as service light is still coming on.

19 July 2017

sales

5

As always, exceptional service from Tom Miles and the team. Regular updates for the whole of the buying/delivery process.Handover, quick and comprehensive.

14 July 2017

sales

5

the branch had the perfect car i was looking for and transaction was made very easy for me

14 July 2017

service

5

Job completed to my satisfaction.

14 July 2017

sales

5

Smart staffKnowledgeable Sleek stylish showroom

14 July 2017

sales

4

We were very easy cash customers

14 July 2017

sales

5

Excellent service from Adam O'Sullivan. Fourth car I have bought from him

07 July 2017

service

1.5

As above

07 July 2017

sales

5

The service was impeccable.

06 July 2017

sales

5

Excellent rapport with professional, skilled and courteous staff

05 July 2017

sales

5

Everything as requested and sorted quickly

04 July 2017

sales

5

Salesman was very nice wasn't pushy, let me try sitting on them so see if pedals were ok for me . Explained every think .

04 July 2017

service

5

Used the collection service which was really helpful and car was returned in great condition.

29 June 2017

sales

5

Looked after well, listened to, requirements taken on board, options given - completely satisfied!

27 June 2017

service

5

Worked with me on date - pick up & return service - very efficient & friendly

24 June 2017

service

5

the collection driver arrived hour early to collect my car from work. He made a prompt call to myself and reassured me it was his error and he would wait for me. As it happened he collected from my house and offered to take me to work, but I cycled

23 June 2017

sales

5

No problems at all, Tom was easy to deal with throughout and was always available to help. Very good knowledge of range of products and helping find a package that suited me. He came across as genuinely passionate about the Mini brand.