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Customer Reviews.

service

5

Friendly helpful service

09 February 2018

service

5

guy in service was fab sorted me a loan car as the parts weren't available straight away again have to add the sales team did not call me back with a valuation despite my prompt before leaving, so my next mini will not be chandlers

09 February 2018

service

5

Service staff Always courteous and friendly. Car valeting service is brilliant - a real loyalty creator.

09 February 2018

service

4

Efficient.

08 February 2018

service

5

Good updates. Good communication.

03 February 2018

sales

5

Friendly and helpful staff.

02 February 2018

service

5

Plied with coffee and hot chocolate

02 February 2018

service

4

Generally good service but inconsistent in small petty ways

30 January 2018

service

5

After using Chandlers Mini for a few years now I have only ever had one issue that was resolved quickly.

29 January 2018

service

5

Efficiency.

26 January 2018

service

5

Always extremely helpful, polite and efficient.

25 January 2018

sales

5

Every question answered and needs met. No pressure and again great service. One thing is, the name is Watson not Walton but will not let this affect my/our views.

24 January 2018

service

5

Great service, efficient and friendly

24 January 2018

service

5

Quick and efficient service. Video feedback and analysis very much approached; a really good method of customer service and transparency. Car always comes back in great condition, clean and tidy.I am already treated with respect by staff. All seems

23 January 2018

service

4

job all done in a day

23 January 2018

sales

5

Kept informed throughout this

23 January 2018

sales

5

It was an easy and pleasant experience to purchase the car and I’ve driven away with a great car

21 January 2018

service

5

Good communication of problem and timing of repair. Provision of hire car well done. Also routine service provided - this was almost due and has saved me another visit.

20 January 2018

service

5

Friendly reliable and on time, keep you informed.

19 January 2018

service

5

nothing to moan about

19 January 2018

service

4

i like to deal with professional people who give me good service

18 January 2018

service

4.5

Because you are good

17 January 2018

sales

5

Great account management by Lexy at Chandlers. Happy with car I have (although would have loved low profile wheels!) Arrived swiftly and collected by Lexy to pick it up. Easy peasy.

17 January 2018

sales

4

Allowed test drive of a few models with various options on upgrades

16 January 2018

service

4

The 90minute ‘while you wait’ slot was more like 140 minutes.

16 January 2018

service

5

The whole process from my initial booking to picking up my car was excellent. I was kept informed of everything that was happenng.

12 January 2018

service

5

Having purchased two mini’s from you, I always have had a great experience. Staff are friendly and helpful, nothing is too much.

11 January 2018

sales

5

Just so friendly throughout the purchase

09 January 2018

sales

5

Excellent customer service by professional friendly staff. Nothing too much trouble.

07 January 2018

service

4

Friendly and nothing too much trouble

06 January 2018

service

5

Extremely helpful & keen to please

04 January 2018

sales

5

It was a very enjoyable experience , both the purchase and the collection of the vehicle

04 January 2018

sales

5

Excellent service from Adam

04 January 2018

sales

5

Your Sales person was very good. I was only toying with buying a new car at any time in the coming year but he did not let go and caught me at the right time with the right level of listening and selling. Having been in Sales myself I appreciate this

02 January 2018

service

5

Very satisfied with all aspects is our involvement with Chandlers

02 January 2018

service

5

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02 January 2018

sales

5

Adam was very proactive in finding me the right car for my needs. Able to answer all of our questions and guided us through the whole process.

02 January 2018

service

3.5

I was generally really pleased (as ever) but a bit disappointed that the interior hoover wasn’t done.

02 January 2018

service

5

Wonderful professional friendly service always

01 January 2018

service

5

There were no problems & everything completed on time

29 December 2017

service

5

Did everything that was needed. Staff couldn't do enough to help.

29 December 2017

service

5

great service

28 December 2017

service

5

Exceeded my expectations for after sales service from Josh Rayment

27 December 2017

sales

5

Adam was brilliant and made the whole experience very enjoyable

27 December 2017

sales

5

I had to deal with the sale and purchase of my new car over the phone and by email. If when I rang with a query or question and the salesman was unavailable he always rang me back or emailed within a short space of time. He kept me fully informed.

27 December 2017

sales

5

Staff are friendly and have great product knowledge, a genuine passion for Mini is evident. Follow up emails and phone calls are plentiful (without being obtrusive), allowing ample opportunity for questions to be answered.

27 December 2017

service

5

Same as above

27 December 2017

service

5

Always happy with Chandlers

27 December 2017

service

5

Always a warm welcome .Tim is always very helpful.

27 December 2017

sales

5

Everything went smoothly and we were kept informed at all times