Friendly helpful service
Friendly helpful service
guy in service was fab sorted me a loan car as the parts weren't available straight away again have to add the sales team did not call me back with a valuation despite my prompt before leaving, so my next mini will not be chandlers
Service staff Always courteous and friendly. Car valeting service is brilliant - a real loyalty creator.
Good updates. Good communication.
Friendly and helpful staff.
Plied with coffee and hot chocolate
Generally good service but inconsistent in small petty ways
After using Chandlers Mini for a few years now I have only ever had one issue that was resolved quickly.
Always extremely helpful, polite and efficient.
Every question answered and needs met. No pressure and again great service. One thing is, the name is Watson not Walton but will not let this affect my/our views.
Great service, efficient and friendly
Quick and efficient service. Video feedback and analysis very much approached; a really good method of customer service and transparency. Car always comes back in great condition, clean and tidy.I am already treated with respect by staff. All seems
job all done in a day
Kept informed throughout this
It was an easy and pleasant experience to purchase the car and Ive driven away with a great car
Good communication of problem and timing of repair. Provision of hire car well done. Also routine service provided - this was almost due and has saved me another visit.
Friendly reliable and on time, keep you informed.
nothing to moan about
i like to deal with professional people who give me good service
Because you are good
Great account management by Lexy at Chandlers. Happy with car I have (although would have loved low profile wheels!) Arrived swiftly and collected by Lexy to pick it up. Easy peasy.
Allowed test drive of a few models with various options on upgrades
The 90minute while you wait slot was more like 140 minutes.
The whole process from my initial booking to picking up my car was excellent. I was kept informed of everything that was happenng.
Having purchased two minis from you, I always have had a great experience. Staff are friendly and helpful, nothing is too much.
Just so friendly throughout the purchase
Excellent customer service by professional friendly staff. Nothing too much trouble.
Friendly and nothing too much trouble
Extremely helpful & keen to please
It was a very enjoyable experience , both the purchase and the collection of the vehicle
Excellent service from Adam
Your Sales person was very good. I was only toying with buying a new car at any time in the coming year but he did not let go and caught me at the right time with the right level of listening and selling. Having been in Sales myself I appreciate this
Very satisfied with all aspects is our involvement with Chandlers
Adam was very proactive in finding me the right car for my needs. Able to answer all of our questions and guided us through the whole process.
I was generally really pleased (as ever) but a bit disappointed that the interior hoover wasnt done.
Wonderful professional friendly service always
There were no problems & everything completed on time
Did everything that was needed. Staff couldn't do enough to help.
Exceeded my expectations for after sales service from Josh Rayment
Adam was brilliant and made the whole experience very enjoyable
I had to deal with the sale and purchase of my new car over the phone and by email. If when I rang with a query or question and the salesman was unavailable he always rang me back or emailed within a short space of time. He kept me fully informed.
Staff are friendly and have great product knowledge, a genuine passion for Mini is evident. Follow up emails and phone calls are plentiful (without being obtrusive), allowing ample opportunity for questions to be answered.
Same as above
Always happy with Chandlers
Always a warm welcome .Tim is always very helpful.
Everything went smoothly and we were kept informed at all times