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Customer Reviews.

sales

5

As above, professional, knowledgeable and helpful. My contact went over all the features and functions and answered all my questions.

11 October 2017

sales

5

Again Adam O’Sullivan made the whole experience so easy

10 October 2017

service

5

Everything I needed doing was done to a high standard

10 October 2017

service

2

Pursuaded to have discs replaced

10 October 2017

service

3

The work was done well but I felt that the cost of the work (rear brake pads) was very high. This would make me consider not using the Mini garage when TLC ends.

10 October 2017

service

5

Very pleasant, polite and efficient staff

09 October 2017

sales

5

Our sales person Adam O'Sullivan was amazing once he'd helped us choose the mini he kept in touch throughout the build process. He sent us a lovely video and made it a really exciting experience

09 October 2017

service

2

As soon as I drove away with my car the air pressure warning light can on, so my air pressure on my tyres cannot have been checked properly.

07 October 2017

service

5

From my phone call to book the service until I got the car back everything was so easy and perfect.

06 October 2017

service

5

Try to meet my needs in full. Comfortable area to wait in. Good parts and service team

06 October 2017

service

4

My car is running well.

06 October 2017

sales

5

Kept informed of progress , delivered on time.

05 October 2017

sales

5

Good service

05 October 2017

service

3

I was not able to pick up the car at the time agreed, and I had to phone the garage to find out when I could pick up the car

04 October 2017

sales

5

Because their Customer Service is geared to the Customer and not just about selling cars.

04 October 2017

service

5

customer focus is first class

03 October 2017

sales

5

My sales person was first class. Very helpful and friendly.

03 October 2017

sales

5

Full support from Adam O'Sullivan

03 October 2017

sales

5

Excellent service from a very pleasant knowledgable and well organised salesperson

03 October 2017

service

4

On discussing the work required the costing was not made crystal clear. I was informed the service was x amount. After being told of the work needed and asking how much that would be I assumed that was the total cost, not the cost of the work needed.

03 October 2017

sales

5

Most satisfied with the Mini Centre and the very helpful sales assistants, who made the process of purchasing a new vehicle easy and enjoyable.

03 October 2017

service

4

Had to wait longer than I was told

30 September 2017

service

5

Work carried out efficiently and hire car supplied

30 September 2017

service

3

Cost of repair work very high. The paint sample I ordered has not yet arrived two weeks after it was ordered.

30 September 2017

sales

5

respectful top clients

27 September 2017

service

5

Efficient and professional service

27 September 2017

sales

5

As for Q1

27 September 2017

service

5

Very good dealership throughout my ownership of my current Mini since purchased new. Everything deal with as it should be and in an easy and relaxed, yet professional manner.

26 September 2017

sales

5

The sat nav had not been loaded onto my car - so I had to bring the car back in. One of the bars on the top of the car was scratched so mini are replacing it in a couple of weeks. The windscreen wipers make a load noise when in use.

26 September 2017

sales

5

Again Adam O'Sullivan was fantastic at answering all my questions and explaining what's what.

26 September 2017

service

5

Always returned cleaned outside and inside.

25 September 2017

service

5

I really have enjoyed my mini.From start to finish I have had fantastic service, leading to complete trouble free motoring. This was made possible by professional and caring staff. The whole mini experience oozes quality and comfort.

23 September 2017

service

5

efficient and helpful

22 September 2017

service

5

Great customer service

22 September 2017

service

5

As above

22 September 2017

service

5

Good service at all times.

22 September 2017

sales

4

From initial contact through to delivery the service was great. Only frustration was having to wait to collect our new car despite being being asked to turn up later than originally scheduled.

20 September 2017

service

5

Car prepared for Mot and passed. It was cleaned beautifully.

19 September 2017

service

5

Quick appointment and all completed. Really appreciated the loan car.

16 September 2017

sales

5

Alexia took time with us never felt any pressure she new the products of mini, and always took her time explaining the different options

12 September 2017

service

5

Amazing customer service within the constraint of Mini Uk

12 September 2017

sales

5

The purchase of the car was very straight forward. Ashley spent a lot of time helping me to get the best deal possible on the new car. The delivery of the car was quicker than expected also

12 September 2017

service

5

I feel you get what you pay for and customer service is always so good.

12 September 2017

service

5

very friendly and efficient

11 September 2017

service

5

As above

08 September 2017

service

5

See above

05 September 2017

service

5

always good service

05 September 2017

service

5

Work completed effectively and satisfactorily, even within the day when additional work was needed to ensure the car passed the MOT

04 September 2017

service

5

Friendly staff and nice place to wait

01 September 2017

service

5

As above.